Craftsman is a reliable name brand in power tools, but that doesn't mean they can't malfunction or break. You are probably wondering whether or not Craftsman has a warranty for its power tools. Look no further. We have researched all about Craftsman and the warranties they provide.
Craftsman does warranty its power tools. The warranty the company upholds varies from product to product. Some Craftsman tools have a lifetime warranty, while others are only have limited warranties of a few years.
Do you want to learn more about how to ensure your Craftsman warranty stands? Keep reading to learn about that as well as what damages are covered by the Craftsman warranty, where to take broken Craftsman tools to and more.
The Craftsman Warranty
Craftsman will repair or replace any tool of theirs as long as it is under warranty. You will need to return your Craftsman tool to wherever you initially purchased it.
If you are questioning whether or not your Craftsman tool or product is covered by a warranty, you will need to refer back to the original packaging, receipt, warranty, manufacturer's notes, or double-check store policies. Sometimes the warranty is not transferable, so it is always best to speak with customer service if you are unsure of what to do.
It is an option to create an account online in order to register your Craftsman product so that you will be able to view the warranty coverage on it. Their warranties differ based on the product.
Four Types of Craftsman Products
There are four main categories regarding the type of equipment Craftsman sells and provides a warranty for. You can see the warranty for each category on their website. There are lists of which tools are covered based on the type of tool on this Craftsman warranty webpage.
The four main categories are:
Hand Tools & Mechanic Tools
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Certain hand tools are covered under a full lifetime warranty. Craftsman will replace any product that fails for whatever reason necessary. This applies to both new and old models.
The hand tools covered by a full lifetime warranty are as follows:
- Hex Key
- Finishing Tools
- Wrenches and Wrench Sets
- Nut Drivers
- Hammers and Demolition Tools
- Knives and Multi-function Tools
- Ratchets and Sockets
Other hand tools, which Craftsman lists on their website as such, are covered by a limited lifetime warranty. The products covered by a limited lifetime warranty include:
- Torpedo and Standard Digital Levels
- Miter Boxes
A full lifetime warranty also covers automotive tools that are non-electric. You don't need proof of purchase for non-electric automotive tools.
A limited lifetime warranty covers electronic measuring tools. Craftsman offers a 90-day satisfaction guarantee.
The difference between a full lifetime warranty and a limited lifetime warranty is that a full lifetime warranty will replace or repair any product for any given reason. A limited lifetime warranty will replace tools that malfunction because of defects in the material itself or mistakes regarding workmanship.
Craftsman covers mechanics tools by a full lifetime warranty. But a limited lifetime warranty covers tape measures.
A one-year limited warranty covers torque wrenches. This warranty starts on the date of the sale. As for electric torque wrenches, the warranty only lasts for ninety days from the date of the sale if it has been used for commercial purposes or rented to someone other than the original buyer.
Workwear is its own category under hand tools & mechanic tools. A limited lifetime warranty covers this category.
Storage & Garage
Garage door openers come with a three-year limited warranty. This warranty begins on the date of purchase.
Metal tool storage is covered by a one-year limited warranty. This pertains to the three-drawer metal toolbox Craftsman sells. As for metal storage chests and cabinets, they come with a three-year limited warranty.
There is a ten-year warranty available for the following metal tool storage products:
- Series 2000 and 3000 Tool Chests
- Metal Storage Cabinets and Chests
- Ready to Assemble Garage Organization Products
Proof of purchase is required for this ten-year warranty to be upheld.
Portable plastic storage comes with a limited lifetime warranty. Tool storage accessories offer a one-year limited warranty. A one-year limited warranty covers Versatrack and Versatrack accessories.
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Compressors are covered by a one-year limited warranty beginning on the date of the sale. A 90-day satisfaction guarantee accompanies these compressors.
Pneumatic nailers & staplers come with a three-year limited warranty. They also come with a 90-day satisfaction guarantee.
Certain power tools are covered for life, while others are only covered by a three-year limited warranty. The products covered under warranty for three years from the date of sale are:
- Oscillating Tools
- Corded Hand Held Power Tools
- Impact Drivers & Wrenches
- Wet/Dry Vacuums
- Saws such as reciprocating, circular, and others.
If you have questions about other power tools, customer service is available. Wet/Dry Vacuums are backed by a three-year limited warranty.
Outdoor Tools & Equipment
Gas-powered outdoor equipment is covered by a two-year limited warranty. Proof of purchase is necessary, and these will usually be repaired rather than replaced. The frame is covered by a three-year limited warranty, while a two-year limited warranty covers the engine and equipment.
A limited lifetime warranty covers lawn and Garden Care. Proof of purchase is necessary. The products covered by a seven-year limited warranty are hoses and hose end products that are medium-duty and hose reels that are also medium-duty.
Light duty hoses, hose ends, and a five-year limited warranty covers hose reels. A fifteen-year limited warranty covers Long-handled garden tools such as rakes and shovels. Proof of purchase is also necessary for these.
A limited lifetime warranty covers manual cutting tools. Craftsman wheelbarrows come with a one-year limited warranty.
Do you Need a Receipt for a Craftsman Warranty?
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Proof of purchase is required for all Craftsman products that are not covered under a full lifetime warranty. What Craftsman usually requires is that you return your damaged item. Customer service is available to direct you where exactly to send your damaged item in order to have them repair or replace it.
For torque wrenches, you need proof of purchase. Above, we have listed other specific items that require proof of purchase as well.
Will Craftsman Replace Rusted Tools?
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Craftsman will replace damaged tools but not rusted tools. The rust is an easy fix, though.
If they are a necessity to your tool kit, daily life, or livelihood, we will provide you with options for a few quick fixes. One way to remove the rust from your tools is to soak them in WD-40. Another way to eliminate rust from your tools is to soak them in a bowl or bucket overnight in enough vinegar to cover the tools.
If you use vinegar to remove the rust from your tools, you should soak them for 12-24 hours. Next, you might need to scrub them with something rough such as steel wool, depending on heavily rusted they are, then rinse them off with water. Dry them each individually with a towel. Any time a metal tool gets wet, you should dry it off to avoid rust.
Are Craftsman Ratchets Guaranteed for Life?
A full lifetime warranty covers ratchets. They fall under the category of hand tools. Hand tools will be replaced if they do not work in some way.
Sockets are covered by a full lifetime warranty as well. Under certain circumstances, your Craftsman tool will be repaired instead of being replaced. Either way, they guarantee ratchets for life.
Will Lowe's honor Craftsman warranty?
Yes, Lowe's honors the Craftsman warranty. Lowe's is a company that validates you can trust Craftsman. There is a Customer Care Hotline for Craftsman's tools through Lowe's. The phone number is 888-331-4569.
Lowe's is a great company to purchase your Craftsman tools from because they speak very highly of Craftsman. You will never have to worry about Lowe's backing out of this agreement, position, and understanding.
Where Do I Take Broken Craftsman Tools?
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This answer to this question varies based on a few factors. Where you purchased your Craftsman tool from is an important fact to remember. You may want to keep a notebook with a log of when and where you purchase your tools from. This will further ensure you can get your Craftsman product replaced or repaired.
If you can not get back to the original location where you bought your Craftsman product, we have a solution for you. For instance, if the closest store near you is located a couple of hours away, Craftsman provides customer service to answer any questions that you might have.
Overall, Craftsman does warranty their power tools. The warranty on their power tools differs from the warranty on other Craftsman products. You can check your product warranty through customer service or on Craftsman's website.
Don't leave us quite yet. Check out the following links about projects that you may need a Craftsman tool for: